Canstar Fire and Flood Can Help You

We had a water insurance claim from a big leak in our master bathroom. Canstar was brought in from our adjustor as her recommendation and after meeting with them we agreed for them to do the work. Everyone we interacted with at Canstar was excellent. They were very respectful, friendly and responsive with us. Do to COVID, our entire family was home working or schooling while they were working, and they were incredibly respectful of our schedules, family and space. They communicated really well with us, and the subcontractors. They came in on a regular basis and inspected subcontractor work and made sure it was done to our expectations. Their quality of work was high, and I would use them again in a heartbeat. Matt, Ryan and Stephanie were our points of contact the most and I think they did an incredible job working through this tough renovation.

The entire Canstar team were awesome! They were all very professional, friendly, efficient and showed a lot of compassion in a very trying time.
 
We called them at 3pm due to a flood in our basement and there was someone there within an hour to assess the situation and had a team there that evening with blowers to help with the water.
 
All the way through the process the Canstar team were great to deal with.

We used Canstar for a repair service and they were very professional. They were accommodating, on time and the work was very well done. I would use them again and highly recommend them.

On May 5th of this year I had a toilet overflow from the suite above me and flood into my place doing some pretty extensive damage.
 
I can't say enough about the Canstar team that took care of me. I especially want to give a big shout out to dispatcher Jen Routley who went above and beyond....not only sending really great trades people but randomly calling to check on me and a few times to " talk me off the cliff".
 
When the job was completed in a timely manner, she came by to personally check that things were done properly and even came with a gift of well wishes from her office. I had had three incidents of water damage in just over a year and the Canstar folks kept that in mind as they worked hard to bring it all together.
 
Hopefully I won't need restoration again, but if I do I will be calling Canstar!! Five stars from me!!

My husband and I are sending our sincerest thank you to the wonderful employees at Canstar (and who Canstar subcontracted) who worked on our condo! All. Of. Them! You all did such fantastic work and we're so happy with the end result! Having your condo flood was a stressful event and time, but a special thank you to David Hart, who managed the project and was so accommodating, helpful and patient with me and my questions all throughout this process. Thank you Canstar!

We want to take this opportunity to tell you that your company and all of the people that we dealt with especially the Tradespeople that came to our home were outstanding!
 
Every one of them was, reliable, professional, polite, respectful, and, did a fantastic job. We could not be happier with the results.
 
So for Canstar and all of the people involved in making our home whole again, we send a big thank you and 5 Stars!!!