Pack up your belongings

As soon the building is safe to re-enter, we pre-clean everything to remove debris, ash and visible contaminants. Next, items are separated into relevant categories and packed up and sent to our climate-controlled facility. Your possessions are cleaned by hand and handled with utmost care. Our goal is to preserve as many items as we can for you. Anything that cannot be restored should be replaced.

Use a bar code inventory system

During the pack-out, our restoration experts photograph and apply a unique barcode to each item. We use the iCat Modern Contents Management System to efficiently process and keep track of your possessions.

Restore ‘soft’ contents

Fabrics exposed to smoke, water, or other contaminants need to be thoroughly assessed and cleaned using the right process. Careful cleaning with specialized equipment is usually the right solution, but our trained staff will consider all solutions, including ozone, dry-cleaning, and others before proceeding.

Pack and store your belongings

After all your belongings are cleaned, restored, rinsed and dried they are repacked in storage containers with barcodes for easy access. When the building restoration work is completed, your belongings are delivered and unpacked.