About Us
Who We Are
Canstar Restorations is a full-service restoration company offering a complete range of building and contents restoration services. In addition to repairing fire, water, and storm damage, we clean up and safely dispose of hazardous materials including trauma scene biohazards, asbestos, and mould.
Full-Service Restorations for 39 years
The Canstar Group of Companies, consisting of Canstar Restorations, ABK, NorHaz Solutions, Universal Restoration, and Lydale Property Restoration is a Canadian company locally owned and operated since 1985. From humble beginnings with just a single employee, our team has grown to include over 400 skilled and compassionate individuals across 18 offices in Western Canada.
We are equipped for projects of any size with over 200 fleet vehicles and 110,000 square feet dedicated to contents storage and restoration. We offer residential, commercial, and institutional services to customers throughout BC, Alberta, and Saskatchewan with:
- 4 Lower Mainland Offices
- 4 Okanagan Offices
- 5 Northern BC Offices
- 1 Sea to Sky Office
- 2 Alberta Offices
- 2 Saskatchewan Offices
Experience Matters
With over 39 years in the restoration business, we have a thorough understanding of provincial and municipal regulations and building codes. We are well regarded by vendors and we have established relationships with the best consultants, tradespeople, and subcontractors in the business.
Over the years, we have also established, long-term affiliations with property management companies and strata corporations throughout the Lower Mainland and Whistler.
24-Hour Emergency Service
We have an in-house call centre and offer emergency service 24 hours a day, 365 days a year. We are on the preferred vendors list of most Canadian insurance companies, and we have an A+ rating with the Better Business Bureau.
Our People
At Canstar, we nurture a culture of respect amongst our team members and this extends to exceptional customer service in the field. Our customers feel safe, secure in our presence, and confident in our expertise.
All Canstar employees are required to uphold our shared company values. Everyone at Canstar is hired based on having:
- The education, training and experience to do their job well
- The values that contribute to service excellence
New employees receive orientation training to learn company policies and procedures including an introduction to Canstar’s culture of mutual respect and our shared set of core values.
Our Values
When making decisions we always strive to do the right thing. We are worthy of your trust.
In all situations, we act respectfully towards all people. We value each person’s contribution.
We take responsibility for our commitments, and we follow through by doing what we say we are going to do.
Safety is always our highest priority. We are experts in our field doing high-quality work with impeccable service.
We care about our clients, our co-workers, our company, and our community. We are committed to success and we celebrate our successes.
Serving Your Restoration Needs Since 1985
Canstar Restoration provides various home and commercial restoration services in British Columbia, Alberta and Saskatchewan. As the area’s go-to, full-service restoration company, we offer a complete range of building and contents restoration services. For close to 40 years, we have provided people in our community with professional, full-service restorations. In addition to repairing fire, water, and storm damage, we clean up and safely dispose of hazardous materials, including trauma scene biohazards, asbestos, and mould. Our locally-owned and -operated Canadian company arose from humble beginnings in 1985 and has dutifully served the local area’s restoration needs ever since.
The People Who Make Up The Canstar Team
From humble beginnings with just one employee, our team has grown to include over 400 skilled, compassionate individuals. We take pride in nurturing a culture of respect amongst our team members, which extends to exceptional customer service in the field. Our customers feel safe, secure in our presence, and confident in our expertise. All our employees are required to uphold our shared company values. Everyone at Canstar Restoration is hired based on having the education, training, and experience for their job, as well as the values that contribute to service excellence. New employees receive orientation training to learn company policies and procedures, including an introduction to our culture of mutual respect and our shared set of core values.
We Are Equipped For Any Restoration Job
From commercial water restoration to fire damage restoration, flood restoration, and water damage restoration, our professional team is here to help. We are equipped for projects of any size, with over 110,000 square feet dedicated to contents storage and restoration. We offer residential, commercial, and institutional services to customers throughout British Columbia, Alberta and Saskatchewan. We boast:
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4 Lower Mainland Offices
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4 Okanagan Offices
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4 Northern BC Offices
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1 Sea to Sky Office
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2 Alberta Offices
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2 Saskatchewan Offices
We Understand That Experience Matters
With close to 40 years in the restoration business, we have a thorough understanding of provincial and municipal regulations and building codes. We are well-regarded by vendors and have established relationships with the best consultants, tradespeople, and subcontractors in the business. Over the years, we have also established long-term affiliations with property management companies and strata corporations throughout the Lower Mainland and Whistler.
What We Value Most
At Canstar Restorations, we value integrity, respect, dependability, pride and our team. Below, we’ve talked briefly about what each of these values means to us.
- Integrity – When making decisions, we strive to do the right thing and be worthy of your trust.
- Respect – We act respectfully towards all people and value each person’s contribution.
- Dependability – We take responsibility for our commitments and follow through by doing what we say we will do.
- Pride – Safety is always our highest priority. We are experts in our field, doing high-quality work with impeccable service.
- Our Team – We care about our clients, co-workers, company, and community. We are committed to success, and we celebrate our successes.
Contact Our Expert Team Today
The Canstar Restorations team boasts an in-house call centre and offers emergency service 24 hours a day, 365 days a year. We are on the preferred vendor list of most Canadian insurance companies, and we have an A+ rating with the Better Business Bureau (BBB). When you Google “fire damage restoration near me,” our name will come up, and we’re a company you can trust. We can help with mould removal, cleaning contents, emergency flood services, and more. Contact us today to learn more.