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Who We Are

Canstar Restorations is a full-service restoration company offering a complete range of building and contents restoration services. In addition to repairing fire, water, and storm damage, we clean up and safely dispose of hazardous materials including trauma scene biohazards, asbestos, and mould.

Canstar building

Full-Service Restorations for 38 years

Canstar is a Canadian company locally owned and operated since we opened in 1985. From humble beginnings with just a single employee, our team has grown to include over 350 skilled and compassionate individuals across 14 offices in Western Canada.

We are equipped for projects of any size with over 150 fleet vehicles and 110,000 square feet dedicated to contents storage and restoration.  We offer residential, commercial, and institutional services to customers throughout BC & Alberta with:

  • 4 Lower Mainland Offices
  • 4 Okanagan Offices
  • 4 Northern BC Offices
  • 1 Sea to Sky Office
  • 1 Alberta Office

Experience Matters

With over 38 years in the restoration business, we have a thorough understanding of provincial and municipal regulations and building codes. We are well regarded by vendors and we have established relationships with the best consultants, tradespeople, and subcontractors in the business.

Over the years, we have also established, long-term affiliations with property management companies and strata corporations throughout the Lower Mainland and Whistler.

24-Hour Emergency Service

We have an in-house call centre and offer emergency service 24 hours a day, 365 days a year. We are on the preferred vendors list of most Canadian insurance companies, and we have an A+ rating with the Better Business Bureau.

row of cars and employees

Our People

At Canstar, we nurture a culture of respect amongst our team members and this extends to exceptional customer service in the field. Our customers feel safe, secure in our presence, and confident in our expertise.

All Canstar employees are required to uphold our shared company values. Everyone at Canstar is hired based on having:

  • The education, training and experience to do their job well
  • The values that contribute to service excellence

New employees receive orientation training to learn company policies and procedures including an introduction to Canstar’s culture of mutual respect and our shared set of core values.

Our Values

Integrity

When making decisions we always strive to do the right thing. We are worthy of your trust.

Respect

In all situations, we act respectfully towards all people. We value each person’s contribution.

Dependability

We take responsibility for our commitments, and we follow through by doing what we say we are going to do.

Pride

Safety is always our highest priority. We are experts in our field doing high-quality work with impeccable service.

Our Team

We care about our clients, our co-workers, our company, and our community. We are committed to success and we celebrate our successes.

Serving Your Restoration Needs Since 1985

Canstar Restoration provides various home and commercial restoration services in British Columbia and Alberta. As the area’s go-to, full-service restoration company, we offer a complete range of building and contents restoration services. For more than 35 years, we have provided people in our community with professional, full-service restorations. In addition to repairing fire, water, and storm damage, we clean up and safely dispose of hazardous materials, including trauma scene biohazards, asbestos, and mould. Our locally-owned and -operated Canadian company arose from humble beginnings in 1985 and has dutifully served the local area’s restoration needs ever since.

The People Who Make Up The Canstar Team

From humble beginnings with just one employee, our team has grown to include over 250 skilled, compassionate individuals. We take pride in nurturing a culture of respect amongst our team members, which extends to exceptional customer service in the field. Our customers feel safe, secure in our presence, and confident in our expertise. All our employees are required to uphold our shared company values. Everyone at Canstar Restoration is hired based on having the education, training, and experience for their job, as well as the values that contribute to service excellence. New employees receive orientation training to learn company policies and procedures, including an introduction to our culture of mutual respect and our shared set of core values.

We Are Equipped For Any Restoration Job

From commercial water restoration to fire damage restoration, flood restoration, and water damage restoration, our professional team is here to help. We are equipped for projects of any size, with over 110,000 square feet dedicated to contents storage and restoration. We offer residential, commercial, and institutional services to customers throughout British Columbia and Alberta. We boast:

  • 4 Lower Mainland Offices
  • 4 Okanagan Offices
  • 4 Northern BC Offices
  • 1 Sea to Sky Office
  • 1 Alberta Office

We Understand That Experience Matters

With over 30 years in the restoration business, we have a thorough understanding of provincial and municipal regulations and building codes. We are well-regarded by vendors and have established relationships with the best consultants, tradespeople, and subcontractors in the business. Over the years, we have also established long-term affiliations with property management companies and strata corporations throughout the Lower Mainland and Whistler.

What We Value Most

At Canstar Fire & Flood, we value integrity, respect, dependability, pride and our team. Below, we’ve talked briefly about what each of these values means to us.

  • Integrity – When making decisions, we strive to do the right thing and be worthy of your trust.
  • Respect – We act respectfully towards all people and value each person’s contribution.
  • Dependability – We take responsibility for our commitments and follow through by doing what we say we will do.
  • Pride – Safety is always our highest priority. We are experts in our field, doing high-quality work with impeccable service.
  • Our Team – We care about our clients, co-workers, company, and community. We are committed to success, and we celebrate our successes.

Contact Our Expert Team Today

The Canstar Fire & Flood team boasts an in-house call centre and offers emergency service 24 hours a day, 365 days a year. We are on the preferred vendor list of most Canadian insurance companies, and we have an A+ rating with the Better Business Bureau (BBB). When you Google “fire damage restoration near me,” our name will come up, and we’re a company you can trust. We can help with mould removal, cleaning contents, emergency flood services, and more. Contact us today to learn more.

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