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Residential & Commercial Catastrophe Restoration

After a natural disaster or severe weather events, such as an ice storm, wind storm, or widespread flash floods, you’ll need immediate assistance from a disaster recovery firm you can trust. At Canstar Fire & Flood, we recognize the devastation that all types of extreme weather disasters can cause to individuals, companies, and communities. We are here to help you if you have suffered storm damage, regardless of the circumstances.

tree on house

If There’s Storm Damage

Storms bring all types of damages to your property. They can include:

  • Hail
  • Fire
  • Flooding
  • Extreme Winds
  • Tornadoes

Although rare, we know how storms can affect Lower Mainland residents. We’ve been helping homeowners and businesses repair and rebuild storm-damaged buildings with 35 years in business and years of experience. Learn more about how we can help you rebuild after disaster strikes. It’s important to act fast after a devastating storm rolls through to prevent additional water damage from taking place.

What Should I Do After a Storm?

The moments following a storm are important to keeping you and your property safe and avoiding further damage. Make sure the storm is, in fact, gone before leaving your shelter. You and your family’s safety is always the number one priority. Here’s a brief step-by-step of what you should do following a devastating storm or severe weather.


Take inventory of your damaged and personal items. If accessible and safe, remove valuables. Survey your property inside and out. Clear loose debris from the area. Take pictures of the damage and catalogue it for your insurance provider. Use extreme caution before you touch anything. Storms can bring down dangerous power lines. Some other tips include:
• Wear proper safety attire, such as secure boots and gloves
• Do not use electrical outlets, fuse panels, and appliances if they have been damaged.
• Do not attempt to force stuck or jammed doors
• Avoid sagging floors and ceilings as they can collapse
• Throw away food and medicine that has been compromised


The sooner you call us, the better. We will work with you to get fast, dependable service to start the cleanup process. Storm damage, if left unattended, will get worse with water damage. The longer water sits stagnant in and around your property, mould and mildew begin to grow. Report and begin the claim process. 1-844-806-4612.


If you need to know your insurance provider’s number or need to contact a new provider, view our list here. list of Insurers.

How We Help You


While you can take inventory of your personal items and start some of the recovery process, it’s better to leave it to our team of professionals. Your health and safety are more important. Floodwater can be contaminated, and damaged power lines and other utilities can be very hazardous. The team arrives in full personal protective equipment (PPE) to start the disaster recovery process. Our initial recovery services include:
• Content removal
• Cleaning
• Storing and disposing of items
• Boarding up windows
• Perimeter fencing
• Roof taping
• Water extraction
• Smoke removal


We do a full walkthrough of your home to help you determine specifically what in-depth repairs and construction need to be completed. Our team works directly with you to keep you up-to-date and in the know about our process.


We begin the more intensive reconstruction process to repair your home. This phase can consist of all types of construction, including:
• Structural repairs
• Drywall
• Paint
• Flooring repairs/replacement

row of cars and employees

Don’t Wait

If not addressed promptly, even a seemingly small issue can have significant consequences, such as:

  • Ingress of floodwater mixed with street residue, lawn fertilizer and other chemicals
  • Building material degradation, which can lead to structural damage
  • Deterioration of floors, walls and other indoor surfaces
  • Excess humidity resulting in mould and bacteria growth

What’s Canstar Fire and Flood Going to Do?

We’re experts in storm damage restoration and should be called as soon as possible to assess any damage that occurs to your property. For the safety of building occupants, all weather-damaged structures must be inspected for structural integrity. Once stabilized, we board up the structure, if necessary, and begin remediation immediately.

Our experienced teams are trained to deal with all damage and contamination issues and will remove extra debris, carefully remove your belongings and relocate them to our restoration facilities for cleaning, decontamination, drying, and storage.

We’ll decontaminate any affected areas, drying and dehumidifying the entire building before restoration work begins, ensuring all moisture issues are resolved prior to reconstruction work and return of your items. Don’t wait. Contact us immediately following a natural disaster on your home. Our team works quickly and efficiently to help mitigate damages and restore your property without delay.

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