Position Overview

To assist and support the Project/Branch Manager with the day-to-day management of construction related projects including site visits, customer service, supervision, productivity and quality control. Projects must be completed on-time, on-budget and to established quality standards. Part of the role will involve carpentry work or deficiency repairs on the tools.

Duties and Responsibilities:

  • Assist in writing and reviewing scopes of work to ensure accuracy of work as well as labour and materials required for completing the job
  • Develop a detailed materials list for assigned projects as per completed scope of work and approved budget
  • Assist the Project Manager in developing a flow chart that includes task timelines and project completion date
  • Assess damaged properties and use computer aided estimating program (Xactimate) to produce estimates
  • Provides a detailed breakdown/analysis to Project Managers to aid in determining the extent of damage and provides estimate
  • Liaises with external stakeholders including but not limited to, suppliers, representatives from the insurance company and sub-trades
  • Coordinate all materials for delivery or pick up as required
  • Assist the Project Manager in developing Request for Proposals, selection of subcontractors, and completion of related documentation
  • Supervise and coordinate both production employees and subcontractors, and maintain orderliness, organization and quality control on the job site
  • Supervise large loss job sites including all coordination of staff, sub-contractors, engineers, inspectors, etc.
  • Update and maintain communications with Project Manager, Project Coordinator and Production teams
  • Obtain necessary permits and meet with building inspectors as required
  • Provide Project Manager with detailed accounting services for billing process, including progress billings, open items, and necessary supplements
  • Complete all necessary project documentation including work authorizations, stage approval sign-offs, and completion certificates
  • Obtain signed change orders for all work not on original estimate
  • Complete minor deficiencies to acceptable quality standards
  • Assist with on site clean-up and debris removal as required
  • Respond to emergency calls and follow-through to completion

Ensure all relevant safety standards are followed according to Canstar and WorkSafe BC requirements

Note: These are representative duties and responsibilities but are not all encompassing and may change from time to time


Education and Experience

  • 4-5 years of hands-on experience in construction and carpentry
  • Experience working with a variety of structures (residential, commercial, institutional)
  • Experience working in the insurance restoration industry is considered beneficial
  • Valid BC driver’s license with a satisfactory driver abstract.
  • Previous project management experience is an asset

Knowledge, Skills and Abilities

  • Knowledge of and ability to complete carpentry duties
  • Exceptional customer service skills
  • Ability to use Xactimate; complete checklist, diagrams, and take photos for its use
  • Good working knowledge of working with construction related machinery, equipment, chemical applications, practices and mechanical devices
  • Attention to detail and accuracy
  • Strong interpersonal skills
  • Strong problem-solving skills
  • Organizational, negotiation and supervisory skills
  • Ability to multitask and prioritize
  • Intermediate typing and MS Office experience

Working Conditions

  • This position primarily reports out of the Whistler office but also travels along the Sea-to-Sky Highway and to job sites within the Lower Mainland area
  • There is a considerable amount of driving required
  • Shifts vary but usually are from 8:00am to 4:30pm less a half hour unpaid lunch break
  • Overtime is required on a periodic basis.
  • This position does have a component of on-call shifts