The Dry Standard; an Investment in Your Health, Safety and Property


Leaks, spills and drain back-ups are so common, we can almost consider them inevitable. After a water loss has occurred, it is critical to inspect affected materials and begin mitigation right away. After removing standing water, many home and business owners don’t have the area professionally dried, believing that if the area feels dry, they must be in the clear. However, without the proper tools and training, it is nearly impossible to tell how much moisture is still present. Secondary water damage such as mold growth and warping can lead to further health and safety consequences.


In keeping up with the needs of our clients, Canstar Fire and Flood regularly upgrades our drying equipment and processes. Our newest batch of machines are quieter, lighter, more powerful and highly efficient. And now, thanks to Bluetooth monitoring technology, our machines are smarter.


For 35 years, Canstar has led the pack in restorative structural drying, saving our clients time, money and headaches. The goal of restorative structural drying is to remove the water from the building as quickly as possible while maintaining the integrity of the building materials. This process is scientific, requires extensive training and it is regulated.


After extracting water with the use of our pumps and vacuums, we then move on to the drying process.

To achieve the industry dry standard, we first calculate the type and number of pieces of equipment needed. We then strategically place the equipment around each ‘chamber’.


Our specially designed industrial air movers (fans) are set up in very specific patterns in the affected areas. These machines act to speed up the evaporation process. As the water evaporates from the floors, walls and ceilings it moves into the air. The water is then pulled out of the air, captured and condensed by the dehumidifier. It is critical that the evaporated water be removed from the building by dehumidification otherwise the water will remain in the building materials and cause secondary damage, such as mold or rot. The abatement of mold or rot is expensive, disruptive and potentially dangerous – please do not attempt (call us).



During the drying process, Canstar’s Water Damage Technicians monitor the affected areas while employing the science of psychrometrics to help guide their actions. Psychrometrics measures the relationship of temperature, relative humidity, specific humidity, dew point, air and moisture movement.


Our equipment, combined with our expertise and training, has saved homeowners, business owners and insurance partners millions in repairs from secondary water damage.


The American National Standards Institute in conjunction with the Institute of Inspection Cleaning and Restoration Certification publish ANSI/IICRC S500-2015 Standard and Reference Guide for Professional Water Damage Restoration. We encourage you to learn more by visiting

For a conversation about the importance of restorative structural drying, or to arrange for an in-depth lunch and learn session, please call or send me an email.


Johanna Molson | Sales Manager
Cell | 604 219 4056
Email |

Crossroads Hospice Society – Hike for Hospice

The Crossroads Hospice Society is a cause in which Canstar Restorations steadily supports year after year.  The Hospice Society provides physical, psychological, social and practical support to people living with life-threatening illness, their loved ones and the bereaved.

In these times of social distancing, we were not able to come together as we normally would for the annual Hike for Hospice which raises awareness about palliative care and funds for hospice.

Even though apart, we were still able to come together in spirit.  Some Canstar members went out for a hike or walk with their families and fur-babies in full support of the Hike for Hospice on Sunday, May 3, 2020, and together, we raised/donated over $800.00.

A huge thank you to Crossroads Hospice Society for all the amazing work they do to provide compassionate care and support to people with life-limited illness and to their families.

Conquer COVID19 PPE Event

On Saturday, April 25, 2020, Canstar Restorations opened our Surrey branch to host a PPE drive in support of Conquer COVID19; an organization spearheaded by Hayley Wickenheiser and Ryan Reynolds.

A huge thank you to every donor who rolled through. Because of you, we were able to collect 2,500 N95 masks as well as pallets of diapers, wipes, formula and various other products needed at women’s shelters.

What an honour and pleasure it was working alongside our friends at Platinum Pro-Claim Restoration, Barclay Restorations DKI and the City of Surrey.

There is nothing like coming together with a greater purpose in mind; helping our front-line workers get the protection they need to keep on fighting the good fight.

(📷 Credit: Barclay, Platinum Pro-Claim & City of Surrey)

Canstar’s Partnership with BC SPCA

Canucks Place

First Service Residential have been the driving force and coordinator of a yearly fundraiser for Canuck Place since 2014.  In that time, they have raised over $400,000 for this amazing program that provides assistance to 750 families across the province, with the help of 600 volunteers.

Through First Services Residential, Canstar has been a supporter for several years.

With the opening of the Dave Lede facility in Abbotsford, Canuck Place has embraced the needs of the residents of the Fraser Valley with the hospice, and patient and family support programs.

On April 9th, Canstar was honoured to be one of the First Service Residential family of donors that toured the facility and learned more about the staff and services.  As an annual donor, we have been to the Vancouver hospice many times, but this was our first visit to this beautiful purpose-built home.

Our thanks to Nicole Bonneau and Deborah Davison for their hospitality and gracious patience with all the questions we asked.  And for the cookies.  Especially for the cookies😊

The following link provides a brief vignette on one of the families and their experience with the hospice:


Welcoming Total Cleaning and Restoration to the DKI Family

Canstar is sending our congratulations to our newest DKI member, Total Cleaning and Restorations (TCR).

Press Release courtesy of DKI Canada.


DKI Canada strengthens its Northern Ontario presence with the addition of Total Cleaning and Restoration

DKI Canada strengthens its Northern Ontario presence with the addition of Total Cleaning and Restoration. Total Cleaning and Restoration “TCR” is the leading full-service property restoration company serving North Bay and surrounding area since 1979.

“I am pleased and proud to welcome Rob Fiddler and the entire Total Cleaning and Restoration team to DKI ” stated Chris Schmidt, CEO of DKI Canada. “Total Cleaning and Restoration is celebrating 40 years in their local market.  They bring important regional scale and expertise, further positioning DKI to provide exceptional service to our customers. This partnership will not only strengthen DKI Canada’s presence in North Bay, it will enhance our collective capability.”

“It is rare to find an opportunity to align with such a group of experienced and progressive restoration professionals, all of whom are well-trained, mentored, and profoundly dedicated to excellence in customer service.” Said Adam Tzarik, Vice President, Business Development.

Total Cleaning and Restoration have strong roots in the community and have earned a reputation for exemplary customer service and performance excellence across all loss types, including major and complex losses.

“What attracted us about joining DKI Canada was our ability to maintain the foundational values of TCR while gaining access to a large national network, advanced technology and training – not only to enhance our service delivery but to provide our staff with the necessary tools to remain at the forefront of the property restoration Industry,” said Rob Fiddler, President of Total Cleaning and Restoration.

DKI Canada is the leader in the Canadian property restoration with 90 locations from coast to coast. The restoration services that DKI provides to insurance, commercial and residential clients include: emergency response, water damage mitigation, fire and contents cleaning, mould remediation, complete reconstruction and much more, 24 hours a day, 365 days a year. DKI has pushed forward a green program focused on using environmentally sustainable cleaning products and mitigating risk in environmentally sustainable ways. DKI returns damaged property to its pre-loss condition quickly and efficiently.

Humboldt Strong

The Canstar family coming together to honour and pay tribute to the victims and families of the Humboldt Broncos bus crash.

May everyone affected find some comfort by the outpouring of love and support during this difficult time.

#JerseysForHumboldt #HumboldtStrong











Blue Goose PC Pond’s Axe Throwing Event

The Canstar Crew had a wonderful time attending the Blue Goose BC Pond’s Axe Throwing event which was held at Bad Axe Throwing on January 30, 2018.

It was a unique networking event which brought out a diverse group of individuals and pushed us all out of our boundaries.

Who knew throwing an axe around could lead to a fun, interactive, team building moment.

We thank the Blue Goose Committee for hosting an enjoyable evening.




2017 Tri-Cities Chamber of Commerce Business Excellence Awards

The Tri-Cities Chamber of Commerce is a non-profit organization which celebrates and supports local businesses for their outstanding work in their communities.

Each year, Tri-Cities hosts a gala to publicly recognize these organizations, and this year, not only was Canstar Restorations nominated, we were the lucky winners of the 2017 Tri-Cities Chamber of Commerce Business of the Year in the +30 Employee Category.

It is an honour and a privilege to be able to serve our community proudly.

We would not be able to do it without all the staff at Canstar Restorations.

Canstar Abbotsford

We’re very excited to be expanding to Abbotsford starting August 1st. More details coming soon!