The Project Admin Assistant provides backup and overflow support to Call Centre/Reception and Project Management teams

Duties and Responsibilities

  • Back-up and break relief support for Reception
  • Receive new jobs via phone and email, assign to Project Management Teams
  • Enter and maintain accurate and complete job file information and date milestones in our project management software and online communication platforms
  • Assign and send work orders to internal and external trades
  • Document Filing/Scanning/Uploading
  • Provide support with invoice preparation
  • Time off relief for Reception, Project Coordinators and Project Admin Coordinators
  • Perform all tasks in a timely manner with the aim to meet (or exceed) KPIs

In addition to above, provide support to Sr. Managers from time to time

Qualifications and Experience

  • 2+ years of experience in a fast-paced administrative role
  • 1+ years of experience working with at least one of the following:
    • Stratas/property management groups
    • Insurance
    • Construction, carpentry or other trades
    • Restoration
  • Strong computer skills including Microsoft suite (Outlook, Word, Excel)
  • The ability to accurately type 40 words per minute
  • Strong administrative and clerical skills
  • Strong customer service skills
  • Ability to multitask and prioritize in an ever-changing environment