Fire Damage Restoration FAQ

Q: Are all fires the same?

A: No, many elements and environments determine the type of fire, soot , and smoke residue are left behind. A fast burning fire that has plenty of oxygen spreads very quickly and leaves little soot residue due to the complete combustion. It is easier to clean up but there is usually considerable structure damage as it also spreads quickly. A slow burning fire that is allowed to smolder for a time before it ignites creates considerably more residue and if there are a lot of plastics or rubber involved the residue will be thick and difficult to remove. At Canstare fire damage restoration is something we take very seriously and our work will show.

Q: What is a protein fire?

A: A protein fire or contamination is caused by meat left unattended and thus begins to burn and give off smoke. Burnt chicken and rubber baby bottle nipples are one of the most common protein fires and very difficult to clean up after. Even though there is little visual evidence of the event the removal of the smoke and subsequent odor can be very involved and require extensive cleaning of all hard surfaces and fabrics like curtains and upholstered furniture. To effectively remediate the situation one must start at the source and work out from there until all affected areas are cleaned.

Q: Can you clean household items that have been through a fire and are contaminated with smoke and odor?

A: With today’s technology using the Fireline ultrasonics cleaning system along with the Esporta soft contents wash system more and more items can be effectively cleaned and returned in record time. The only limits would be if there was areas scorched but even then, with good wood refinishing available some of these precious furnishings and personal items can be repaired and restored very effectively. Let us take all the fire damage restoration off your hands and you will not be disappointed.

• Coquitlam Head Office
  78 Fawcett Rd
  Coquitlam, BC V3K 6V5
  Ph: 604-549-0099
  Fax: 604-549-0199
  Toll Free: 1.866.578.3138
• Surrey Branch Office
  9377 – 193rd Street
  Surrey, BC V4N 4E7
  Ph: 604-882-6505
  Fx: 604-882-6518
  Toll free: 1.866.578.3138
• Whistler Branch Office
  #103 – 1002 Lynham Road
  Whistler BC V0N 1B1
  Ph: 604-935-2050
  Fx: 604-935-2058
  Toll free: 1.866.578.3138